[et_pb_section fb_built=”1″ disabled_on=”off|off|off” admin_label=”Support Hero + H1 Intro section” _builder_version=”4.24.0″ background_enable_color=”off” custom_padding=”0px||0px||false|false” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row admin_label=”Hero Panoramic” _builder_version=”4.26.1″ _module_preset=”default” z_index=”2″ width=”100%” max_width=”100%” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” hover_enabled=”0″ collapsed=”on” global_colors_info=”{}” module_class=”pano-image support-pano” sticky_enabled=”0″][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb admin_label=”Insert Feature Image” _builder_version=”4.24.0″ _dynamic_attributes=”background_image” _module_preset=”default” background_image=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9mZWF0dXJlZF9pbWFnZSIsInNldHRpbmdzIjp7fX0=@” width=”100%” height=”500px” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Step” module_class=”step-and-crumbs” _builder_version=”4.26.1″ _module_preset=”default” background_color=”#EDF000″ background_enable_image=”off” z_index=”3″ width=”85%” max_width=”1200px” height=”50px” custom_margin=”-50px||||false|false” custom_padding=”0px||0px||false|false” saved_tabs=”all” collapsed=”off” global_colors_info=”{}” global_module=”382607″ theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_code admin_label=”Breadcrumbs” _builder_version=”4.26.1″ _module_preset=”default” text_orientation=”right” custom_margin=”-80px||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Heading 1″ _builder_version=”4.23.4″ _module_preset=”default” custom_padding=”0px||||false|false” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”YOUR SATISFACTION: OUR QUEST FOR PERFECTION” admin_label=”H1 + Sub title” _builder_version=”4.24.0″ _module_preset=”3d54133c-3261-46d9-a285-9c1bf1457e00″ global_colors_info=”{}”]AGS understands that a move to the other side of the world can be stressful. We do our best to ease your arrival into a new country, and assist you and your family until you are completely settled in.[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,3_5,1_5″ admin_label=”Quote Test” _builder_version=”4.24.0″ _module_preset=”default” custom_padding=”||0px||false|false” animation_style=”flip” animation_direction=”left” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”1_5″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” text_font=”|700|on||||||” text_text_color=”gcid-0175c849-1e39-4134-9c4c-8e8153164360″ text_font_size=”65px” background_image=”https:\/\/www.agsmovers.com\/wp-content\/uploads\/2024\/02\/quotation-left.png” background_size=”initial” background_position=”center_right” text_orientation=”right” custom_padding=”18px||||false|false” custom_padding_tablet=”0px||||false|false” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{%22gcid-0175c849-1e39-4134-9c4c-8e8153164360%22:%91%22text_text_color%22%93}”][\/et_pb_text][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Insert Quote” _builder_version=”4.24.0″ _module_preset=”72b80fa2-fdba-404d-a5b5-2be1b10ff1b8″ global_colors_info=”{}”]You come first and we go the extra mile to ensure 100% satisfaction[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” text_font=”|700|on||||||” text_text_color=”gcid-0175c849-1e39-4134-9c4c-8e8153164360″ text_font_size=”65px” background_image=”https:\/\/www.agsmovers.com\/wp-content\/uploads\/2024\/02\/quotation-right.png” background_size=”initial” background_position=”center_left” custom_padding=”18px||||false|false” custom_padding_tablet=”0px||||false|false” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{%22gcid-0175c849-1e39-4134-9c4c-8e8153164360%22:%91%22text_text_color%22%93}”][\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ specialty=”on” _builder_version=”4.24.0″ _module_preset=”default” custom_margin=”||60px||false|false” custom_padding=”60px||||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.agsmovers.com\/wp-content\/uploads\/2024\/04\/man-clipboard-text.jpg” title_text=”man-clipboard-text” _builder_version=”4.24.0″ _module_preset=”d082f178-e8b3-463b-a463-71461c5d17a2″ custom_margin_tablet=”0px||||false|false” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”off|desktop” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ specialty_columns=”2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_row_inner _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column_inner saved_specialty_column_type=”1_2″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb _builder_version=”4.24.0″ _module_preset=”default” header_level=”h3″ header_text_align=”left” body_text_align=”justify” custom_margin=”||||false|false” custom_margin_tablet=”||0px||false|false” custom_margin_phone=”||20px||false|false” custom_margin_last_edited=”off|desktop” global_colors_info=”{}”]<\/p>\n
In order to continuously improve your satisfaction, AGS has implemented very stringent quality policies based on various standards and customer feedback. We have also created a dedicated customer care department: Mr GoodMove.<\/p>\n
Mr GoodMove, is available to you via email<\/a>\u00a0<\/span>to assist with any questions or concerns you might have about your moving experience.<\/p>\n Regardless of your country of departure and arrival, Mr GoodMove\u00a0<\/b>accompanies you and\u00a0<\/b>guarantees 100% satisfaction .<\/b>[\/et_pb_blurb][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ _builder_version=”4.24.0″ _module_preset=”default” custom_margin=”0px||10px||false|false” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column_inner type=”1_2″ saved_specialty_column_type=”1_2″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIzNDUzMyJ9fQ==@” button_text=”Get a free quote” _builder_version=”4.24.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_margin=”|0px||0px|false|false” custom_margin_tablet=”|0px||0px|false|false” custom_margin_phone=”||25px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”8px|0px|8px|0px|true|true” custom_padding_last_edited=”off|phone” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column_inner][et_pb_column_inner type=”1_2″ saved_specialty_column_type=”1_2″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.24.0″ _module_preset=”default” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”4″ make_equal=”on” _builder_version=”4.24.0″ _module_preset=”default” custom_css_free_form=”selector{|| display:flex;||\talign-items:center;||}” locked=”off” global_colors_info=”{}” custom_css_main_element_last_edited=”on|tablet” custom_css_main_element_tablet=”display:flex;||flex-direction:column;” custom_css_main_element_phone=”display:flex;||flex-direction:column;”][et_pb_column type=”1_2″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb image=”https:\/\/www.agsmovers.com\/wp-content\/uploads\/2024\/04\/man-computer-email-1.jpg” _builder_version=”4.24.0″ _module_preset=”eed5552e-13ea-45ae-99cd-6cfa4842c80e” background_enable_color=”off” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”CUSTOMER CARE” _builder_version=”4.24.0″ _module_preset=”f08612ce-1ac9-4d1d-899c-f592f7eb2c60″ global_colors_info=”{}”][\/et_pb_blurb][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n At AGS, we do more than simply move your personal effects. We accompany you. Mr GoodMove, your customer relations agent, is available via email:\u00a0\u00a0mrgoodmove@ags-globalsolutions.com<\/a>.<\/p>\n He replies to all your questions and provides information on your move, always ensuring that you are completely satisfied. He is the guarantee that you will have a fast and professional response to all your queries.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”4″ make_equal=”on” _builder_version=”4.24.0″ _module_preset=”default” custom_css_free_form=”selector{|| display:flex;||\talign-items:center;||}” locked=”off” global_colors_info=”{}” custom_css_before_last_edited=”on|tablet” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”display:flex;||flex-direction:column;” custom_css_main_element_phone=”display:flex;||flex-direction:column;”][et_pb_column type=”1_2″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”GIVE US YOUR FEEDBACK” _builder_version=”4.24.0″ _module_preset=”f08612ce-1ac9-4d1d-899c-f592f7eb2c60″ global_colors_info=”{}”][\/et_pb_blurb][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” max_width=”100%” custom_css_free_form=”.wp-image-445 {|| clip-path: polygon(20% 0%, 100% 0%, 80% 100%, 0% 100%);||}” global_colors_info=”{}”]Customer feedback is vital to achieve our aim of complete customer satisfaction. At each step of the move we ask our clients\u2019 opinion about our service, through our quality questionnaire. We centralise the results in a database for analysis and take corrective and preventive measures based on your feedback. Through this quality cycle, we ensure continual improvement to\u00a0<\/span>our services<\/a>\u00a0<\/span>and the customer experience.<\/p>\n If your move is pending or finished and you have not completed your satisfaction questionnaire yet, you can complete it now by connecting to your personalised portal,\u00a0<\/span>click here<\/a>.[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb image=”https:\/\/www.agsmovers.com\/wp-content\/uploads\/2024\/04\/Woman-computer-survey.jpg” _builder_version=”4.24.0″ _module_preset=”64f81009-c515-4100-8c93-dbbbd7873f1e” global_colors_info=”{}” custom_css_blurb_image_last_edited=”on|tablet” custom_css_blurb_image_tablet=”clip-path: none;” custom_css_blurb_image_phone=”clip-path: none;”][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”4″ make_equal=”on” _builder_version=”4.24.0″ _module_preset=”default” custom_css_free_form=”selector{|| display:flex;||\talign-items:center;||}” locked=”off” global_colors_info=”{}” custom_css_main_element_last_edited=”on|tablet” custom_css_main_element_tablet=”display:flex;||flex-direction:column;” custom_css_main_element_phone=”display:flex;||flex-direction:column;”][et_pb_column type=”1_2″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb image=”https:\/\/www.agsmovers.com\/wp-content\/uploads\/2024\/04\/couple-happy-computer-tool.jpg” _builder_version=”4.24.0″ _module_preset=”eed5552e-13ea-45ae-99cd-6cfa4842c80e” background_enable_color=”off” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”ONLINE TOOLS” _builder_version=”4.24.0″ _module_preset=”f08612ce-1ac9-4d1d-899c-f592f7eb2c60″ global_colors_info=”{}”][\/et_pb_blurb][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”]We have developed a range of convenient tools that can be found\u00a0<\/span>here<\/a>\u00a0<\/span>and can be consulted 24\/7, from the comfort of your home.<\/p>\n During each step of your move, we keep you informed of its progress, from the first telephone contact right through to delivery. The online tracking tool allows you to locate your belongings 24 hours a day, 7 days a week.<\/p>\n Our online tool also offers:<\/b><\/p>\n